Service Overview

Our campus program facilitates the traditional ordering method by streamlining the process. Instead of spending unnecessary overhead dealing with different publishers, your school liaison simply sends Flannery Company your booklist via e-mail or fax.

Our dedicated customer service team then processes your order. You are advised of titles that are out-of-print, out-of-stock, back-ordered or have new editions available, and any other pertinent information to keep you informed of your order status. We also coordinate with publisher sales representatives ensuring you receive as many free teacher materials as possible with qualifying adoptions.

Whether you need your books right away or after a specific date, you can depend on Flannery Company to meet your needs. An added benefit is Fall-billing: payment of invoices is not due until Sept. 1, letting you focus your attention over the summer on what’s really important: preparing to educate tomorrow’s leaders.

Below are services you can expect when partnering with Flannery Company:

Customer Service:  As a Flannery Company partner, a dedicated team of professionals is assigned to you. You will be provided with names, phone numbers, and e-mail addresses of your team so you are never without support.

Single-Point Ordering:  Regardless of the number of publishers on your booklist, you deal directly with your dedicated Flannery Company service representative from start to finish.

Simplified Returns:  Most books can be returned to our facility, simplifying the return process where many publishers are involved.

Used Book Availability:  Thanks to our longevity in the industry, you can take advantage of our national network of used book vendors to bring you savings on high-quality used books.

Fall Billing:  To assist with budgets, Flannery Company offers billing due September 1.

Price Estimates:  Upon request, we offer price estimates before finalizing your book order so you may shop with confidence.

Free Teacher Materials:  Upon qualifying book purchases

Shipping/Billing by grade, class, teacher:  Each carton arrives with appropriate labeling for easy distribution to the right class.

Pricing:  All of our services are incorporated into our pricing structure, giving you the savings on overhead.

Shipping:  We offer competitive shipping rates.

Online account access:  Print or view invoices, orders, delivery information. Coming soon!

Sample Requests:  Submit request to our service department for upcoming adoptions.

Contact Flannery Company today! We can be reached via phone at (800) 456-3400. You can also email us at: salesteam@flannerycompany.com